REQUIREMENT GATHERING
Understand business requirements in terms of the services required to be provided.
EXECUTION
Once the requirement gathering is done and support model agreed on, the execution plan comprising of resource identification, systems, SLAs and the timeliness is rolled out.
RESOURCING
Our team provides both onsite and offsite support depending on the client’s reqirement/preference
ON-GOING SUPPORT
We provide on-going support to the businesses we partner with in terms of responding to queries from both internal and external stakeholders, participate in discussions, performance management and seamless scaling-up.